You can send us your financial documents in MS Word, MS Excel and PDF formats. In case we have problem processing the received format (especially scanned pdfs) we may request you for an alternative format.

If the document is in a different format, please contact us to check if we can accommodate. We have instances of successfully converting non-standard formats generated from third party accounting software packages.

We expect the files have no embedded files, macros, or active-X controls. Content in non-text structures such as pictures or graphical shapes will not be tagged. It is recommended that the font size is 12pt.

We typically deliver your MBRS-ready XBRL reports within 3-5 business days from the time all required documents are received. However, if you need an expedited delivery due to filing deadlines or urgent requirements, we can prioritise your report accordingly. Faster turnaround options are available upon request, and additional charges may apply. Please refer to our pricing section for details.

As an XBRL services provider, we work closely with the Suruhanjaya Syarikat Malaysia (SSM) to ensure full compliance with the Malaysian Business Reporting System (MBRS) requirements. Our tagging software is regularly updated in line with SSM’s latest taxonomy and technical standards. Before delivering your final XBRL report, we perform a validation test using the MBRS Preparation Tool (mTool) to ensure it meets all submission requirements.

All client data is securely stored on Malaysia-based or approved international servers that meet SSM’s data protection standards. File exchanges are carried out through our encrypted client portal using secure transfer protocols. Our processes are ISO-certified and audited for data security. Only qualified XBRL professionals handle your statutory accounts, all bound by strict confidentiality agreements.

We can offer offline billing for more than 5 entities or if you are an accounting who will use our services multiple times a year. To set up payment mode through bank transfer, please contact us at customercare@fintags.co.uk

Not just best price or quality, we strive to deliver wow experiences for our customers. We have a no-questions-asked refund policy if you are not satisfied with any aspect of our services. All refund requests must be made by email and before filing with the regulator.